The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 25 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Mary Ann Street,
Cardiff,
United Kingdom,
CF10 2JH,
South Glamorgan
Map view
street view
Mary Ann Street,
Cardiff,
United Kingdom,
CF10 2JH,
South Glamorgan
City landmarks
Cardiff Castle Grounds
Cardiff Castle
940 m
Westgate Street
Principality Stadium
900 m
Museum
National Museum Cardiff
2.0
km
CardiffWales
Cardiff Bay
2.3
km
Park
Bute Park
2.1
km
Market
Cardiff Market
670 m
Museum
Techniquest
2.1
km
Art object
Animal Wall
830 m
Shopping Area
Castle Quarter Arcade
640 m
Public Building
City Hall
850 m
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
660 m
Gallery
Craft in the Bay
1.5
km
Gallery
Martin Tinney Gallery
980 m
Clare Road
Tramshed Cardiff
1.1
km
Mall
Mermaid Quay
1.9
km
Gallery
Kooywood Gallery
1.1
km
Museum
Pierhead Building
2.2
km
University
Cardiff University
1.3
km
Nearby
Stadium
Motorpoint Arena Cardiff
90 m
Mall
St David's Dewi Sant
280 m
Golden Cross Hayes Bridge Road
Wales National Ice Rink
250 m
Church
St David's Metropolitan Cathedral
380 m
Church
The City Parish of St John the Baptist
480 m
Shopping Area
Capitol Shopping Centre
580 m
11 St David's Way St David's - Dewi Sant
Statue of Sir Gareth Edwards
170 m
Museum
Museum of Cardiff
570 m
Mall
High Street Arcade
570 m
Mall
Duke Street Arcade
560 m
Avengers S.T.A.T.I.O.N. Cardiff
240 m
Shopping Area
Royal Arcade
310 m
Restaurants
Traders Tavern
170 m
6-8 David Street
The Little Man Coffee Company
220 m
Ivor House
Spud U Like
260 m
2 Bridge Street St David's Shopping Centre
Bramina
360 m
9 Barrack Lane
Servini's Cafe
390 m
6-10 Wyndham Arcade
Bwyty Hayes Island Snack Bar
370 m
The Hayes
Tortilla Cardiff
360 m
30-32 Caroline Street Cardiff
Dorothy's
400 m
39-40 Caroline Street
Fresh
430 m
32 Royal Arcade Morgan Quarter
Rotana Grill House
380 m
Unit 10 Old Brewery Quarter Caroline Street
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean rooms
helpful staff
uncomfortable bed
missing security features
7.2/10
Very good
Rooms
6.2
Location
8.2
Service
8.1
Dining
7.1
Guest reviews
7.2/10
based on 13 reviews
7.8
7.8/10 based on 7687 reviews
Emma
United Kingdom,
March
2024
7.2/10
The hotel is centrally located, making it convenient for shopping, visiting the Motorpoint arena, and exploring the city. The rooms had some issues like delays in check-in and cleanliness concerns. However, the proximity to key attractions is a major plus.
Rooms
6.0
Experienced delays during check-in and cleanliness concerns, but the room was spacious and suitable for families.
Service
7.0
The housekeeping team apologized for running behind schedule. Staff were attentive but absence of a member during inquiries was noted.
Location
9.0
The hotel is excellent for shopping and visiting the Motorpoint arena, very close to the railway station and shopping center.
Dining
7.0
Breakfast had a good selection but struggled to meet demand, offering both continental and cooked options.
Facilities
7.0
Possibility for a better dining experience due to demand not being met.
Phil
United Kingdom,
February
2024
6.2/10
The hotel had a good location for exploring Cardiff and the Motorpoint area. The service was friendly and accommodating, although there were some issues with room readiness during check-in. The dining options were limited, but the wood-fired pizzas were a standout. The rooms were in poor condition and lacked decoration, but the spaciousness was a plus.
Rooms
5.0
The rooms were in poor condition and lacked decoration, but they were spacious.
Service
7.0
The service was friendly and accommodating, though there were delays in room readiness during check-in.
Location
6.0
The hotel's location was convenient for the Motorpoint area and shopping, but there were some issues with room amenities like locked windows.
Dining
7.0
The dining options were limited, but the wood-fired pizzas were a highlight.
Facilities
6.0
The hotel had limited facilities, but the wood-fired pizzas were a hit.
Frank
United Kingdom,
January
2024
7.8/10
The hotel had clean and airy rooms, with some lovely features like a nice shower, but the rock-hard bed made it uncomfortable for a good night's sleep. The service was very welcoming and the staff were always helpful, but some room amenities were missing. The location was central, making it easy to access the Motorpoint Arena and the city center, with a comfortable stay overall. The dining experience was extremely good, offering a buffet style with hot and delicious options. However, there were some issues in the rooms and missing security features.
Rooms
6.0
The rooms were clean and had a lovely shower, but the bed was absolutely rock hard, affecting comfort.
Service
8.0
The service was very welcoming, and the staff were always helpful. Some room amenities were missing.
Location
9.0
The location was very central, perfect for accessing the Motorpoint Arena and the city center.
Dining
9.0
The dining experience was extremely good with a buffet style offering hot and delicious options.
Facilities
7.0
The hotel offered good facilities overall, but there were missing security features in the rooms.
clean rooms
uncomfortable bed
Francis
United Kingdom,
December
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were quiet inside, overlooking reception, and clean, but there were water stains on the ceiling near the window. The inconvenience of not being able to use card payments led to a bit of a wait with all our bags. The service was friendly and efficient, but the additional help with breakfast was lacking. The location was superb, right in the center with easy access to everything, including convenient parking. The dining experience was pleasant, offering a nice selection for breakfast, though a bit of a wait was needed. The facilities were satisfactory overall.
Rooms
8.0
The rooms were quiet and clean inside, overlooking reception, with only minor water stains near the window.
Service
7.0
The service was friendly and efficient, with a willingness to accommodate room changes.
Location
9.0
The location couldn't be better, right in the middle of Cardiff with easy access to all amenities and affordable parking.
Dining
7.0
The dining experience was nice, offering a good selection for breakfast, though some waiting was required.
Facilities
6.0
The facilities met basic needs and were satisfactory during my stay.
Horace
United Kingdom,
November
2023
7.6/10
The hotel was comfortable and clean, but the noise from early morning deliveries to the shopping center was a drawback. The staff was friendly and helpful, although there were some issues with knowledge on managing the till. The location was excellent for exploring Cardiff, especially for train travel and events at the Motorpoint. The dining experience was varied but had some minor flaws in the buffet setup. Overall, a decent stay with room for improvement.
Rooms
7.0
The room was comfortable and clean, but the noise from early morning deliveries was a bit of a nuisance.
Service
8.0
The staff was friendly and helpful overall, except for some minor issues with knowledge on handling transactions. Housekeeping was efficient and welcoming gestures were appreciated.
Location
9.0
The hotel's location was great for exploring Cardiff and convenient for train travel, although there was a minor issue with parking fees.
Dining
7.0
The dining options were good overall but had some small issues like the lack of utensil holders in the buffet area.
Facilities
7.0
friendly staff
noisy rooms
Christine
United Kingdom,
October
2023
7.4/10
I had a lovely stay at the hotel. The rooms, despite needing some redecorating, were spacious and clean, and the staff was incredibly welcoming. The service, especially from the assistant manager, was exceptional, making us feel right at home. The location, although a bit overpriced and tired-looking, was perfect for our concert at the Motorpoint arena. Overall, a mix of positives and areas for improvement.
Rooms
7.0
The rooms were decent and clean, despite needing redecorating.
Service
9.0
The staff, especially the assistant manager, were so polite and friendly, going above and beyond to ensure our comfort.
Location
6.0
The hotel's location was excellent for our plans near the Motorpoint arena, but it looked a bit tired and overpriced.
Dining
8.0
The dining experience was good value and reasonably priced, but some room amenities could be improved.
Facilities
7.0
The hotel facilities were varied and welcoming, but improvements could be made for better convenience.
Friendly staff
Needs redecorating
John
United Kingdom,
September
2023
7.8/10
My stay at the hotel was a mix of good and not-so-good experiences. The location was impressive, within walking distance of key attractions, but the rooms lacked some amenities we expected. The service was mostly excellent, with a few hiccups. Dining was good, but with room for improvement in the menu variety.
Rooms
7.0
The room was initially missing some items we had paid for, but it was clean and comfortable overall.
Service
8.0
The staff was helpful and friendly, although there were some minor issues with billing for our friends.
Location
9.0
The location was great for our needs, within easy reach of entertainment venues and shopping centers.
Dining
7.0
The dining experience was enjoyable, but a bit limited in choices. The breakfast was a highlight.
Facilities
8.0
The hotel offered lovely complimentary amenities like a buffet breakfast and a drink at the bar. Overall, the facilities were good.
Clive
United Kingdom,
September
2023
7.8/10
The hotel offers spacious family rooms with a hot initial temperature concern that required leaving the window open all night. The service was friendly, and the location was perfect for attending events at Motorpoint, although some connectivity issues were experienced. Overall, a good value for the money stay.
Rooms
8.0
The family room was very spacious with a view over the foyer and onto other rooms. Initial heat issue that required the window to stay open.
Service
9.0
The staff was friendly, helpful, and the hotel was clean. Breakfast was great for our needs.
Location
7.0
The hotel's location near Motorpoint was ideal for our event attendance, and the proximity to Cardiff Bay was convenient.
Dining
7.0
Facilities
8.0
Amenities like the housekeeping service, welcome drink, and pet amenities were available, enhancing the stay.
Martin
United States,
August
2023
7.4/10
The hotel's location couldn't have been better, just across from the Motorpoint Arena and within walking distance of the shopping center. The rooms, unfortunately, were quite dated and hot, making it uncomfortable for relaxing and sleeping. However, the service was outstanding and made our stay very pleasant.
Rooms
5.0
The rooms were very dated and uncomfortably hot, causing a restless night's sleep.
Service
9.0
The staff were super helpful, polite, and friendly, making our stay enjoyable.
Location
9.0
The hotel's location was perfect, with easy access to the Arena and nearby amenities.
Dining
7.0
The dining experience was good overall, with lots of choices available.
Facilities
7.0
The facilities were adequate for our needs during the stay.
John
United Kingdom,
July
2023
6.0/10
The hotel had some positives like a brilliant location for shopping and being convenient for train travelers, but fell short with noisy surroundings and room issues like cold temperature, faulty electrical points, and noise disruptions. The service was generally friendly and helpful, but the stay during busy times around events could be a bit overwhelming. Dining options offered were good in atmosphere with Christmas decorations but were criticized for being overpriced and not meeting quality expectations.
Rooms
5.0
The room was quite noisy and had issues with the temperature, electrical points, and cleanliness, leading to discomfort and possible health concerns.
Service
7.0
The staff were friendly and helpful at all times, but the busyness during peak hours could affect the overall service quality.
Location
8.0
The location was excellent for shopping and accessing Cardiff attractions, especially for train travelers.
Dining
5.0
Dining options nearby were plentiful, but on-site dining was criticized for being overpriced and not delivering matching quality for the cost.
Facilities
6.0
George
United Kingdom,
June
2023
6.4/10
The hotel unfortunately was very outdated and needed a deep clean, which made it one of the less clean places I've stayed in with cobwebs everywhere. On the positive side, the service was very good and the location was excellent for shopping and the motorpoint arena.
Rooms
5.0
The room was dirty and in desperate need of renovation.
Service
8.0
The service was very good with helpful and accommodating staff.
Location
9.0
The hotel was in the Center of Cardiff, an excellent location for exploring the city.
Dining
8.0
The dining experience was very enjoyable with a good variety of choices.
Facilities
5.0
Unfortunately, the facilities were lacking, and the hotel was stuffy with no access to fresh air.
Fred
United Kingdom,
May
2023
7.6/10
The hotel had decent rooms, accommodating disabled parking, and my mobility scooter on the first floor, but it was very noisy until late at night. The service, particularly from Ryan, was amazing and very polite and helpful, although not always visible in reception. The location was excellent for our gig at the motorpoint arena, easy to access and nicely air-conditioned. The dining experience was good with plenty of choices but somewhat chaotic at times. Overall, the hotel offers globally inspired dishes and decent facilities.
Rooms
7.0
The room was decent enough, but noisy until late.
Service
9.0
The service, especially from Ryan, was amazing and very polite and helpful.
Location
8.0
The location was excellent for our gig at the motorpoint arena and close to the town center.
Dining
7.0
The dining experience was good with plenty of choices but a bit chaotic at times.
Facilities
7.0
The hotel provides globally inspired dishes and offers decent facilities.
Brenda
United States,
April
2023
7.6/10
I had a mixed experience at the hotel. The rooms were a bit tired and shabby but very clean, suitable for a short stay, and quiet when the window was closed. However, they were noisy, and the beds were very hard with a Winter Quilt during the summer. The service was lovely and very helpful, especially with keeping our cases safe. The location was convenient, near the city center, shops, pubs, and restaurants. The dining was average but reasonably priced. The hotel offered basic facilities with no standout features.
Rooms
7.0
The rooms were clean and ok for a short stay, but somewhat tired and shabby.
Service
9.0
The service was lovely and very helpful, especially in keeping our cases safe.
Location
8.0
The location was convenient, near the city center, shops, pubs, and restaurants.
Dining
6.0
The dining was basic but reasonably priced.
Facilities
The hotel offered basic facilities with no standout features.